Policies

Shipping:

All of our items ship from Victoria, BC via Canada Post. We will endeavor to keep your shipping costs as low as possible and ship letter mail where possible. Lettermail rates start at just $2.50 for an untracked envelope and are based on order weight. Tracked parcels are available for larger orders; $13.00 within BC and $15.00 within Canada. 

Orders will be shipped within 1-2 business days for in stock items and within 5-10 business days for custom items. If you require a more precise estimate of the shipping date for your custom order, please contact us to discuss. Local Pick up is also available in Greater Victoria.

   

Returns:

Your complete satisfaction is of the utmost importance to us! If you have any questions or concerns regarding any product that you have purchased, please send us an email to evercoasthandmade@outlook.com.